Customer Service Training ( Managing Customer Service )
Customer Service
| from | to | place |
|---|---|---|
| 11 October 2015 | 15 October 2015 | Deepa Demes |
- UK-TB
- about us
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Training programs
- Career Development
- Building Your Self Esteem & Assertiveness Skills
- Business Etiquette - Gaining That Extra Edge
- Business Writing That Works
- Conquering Your Fear of Speaking in Public
- Customer Service Training
- Creating a Dynamite Job Portfolio
- Conducting Accurate Internet Research
- Creative Thinking and Innovation
- Developing Your Executive Presence
- Getting Your Job Search Started
- Getting Stuff Done - Personal Development Boot Camp
- Managing Pressure and Maintaining Balance
- Mastering the Interview
- Personal Brand - Maximizing personal Impact
- Public Speaking - Presentation Survival School
- Public Speaking - Speaking Under Pressure
- Research Skills
- Skills for the Administrative Assistant
- The Minute Takers Workshop
- Time Management - Get Organized for Peak Performance
- Working Smarter - Using Technology to your Advantage
- Writing Reports and Proposals
- Preparation For Life And Work
- ICT For Faculty Member
- Human Development
- Anger Management - Understanding Anger
- Communication Strategies
- Conflict Resolution - Dealing With Difficult People
- Emotional Intelligence - One Day
- Goal Setting
- Creating a Top-Notch Talent Management Program
- Critical Thinking
- Introduction to Neuro Linguistic Programming
- Net Working for Success
- NLP Tools for Real Life
- On boarding - The Essential Rules for Successful On boarding
- Problem Solving and Decision Making
- Public Relations Boot Camp
- Self-Leadership
- Stress management
- Human Resources
- Appreciative Inquiry
- Building Better Teams
- Business Succession Planning - Developing & Maintaining a Succession Plan
- Conflict Resolution - Getting Along In The Workplace
- Customer Service Training - Managing Customer Service
- Employee Dispute Resolution - Mediation through Peer Review
- Hiring for Success - Behavioral Interviewing Techniques
- Orientation Handbook - Getting Employees Off to a Good Start
- Internet Marketing
- Project Management
- Advanced Project Management
- Blanced Scorecard Basics
- Generation Gap - Closing the Generation Gap in the Workplace
- Conducting Effective Performance Reviews
- Performance Management - Managing Employee Performance
- Process Improvement with Gap Analysis
- Project Management Fundamentals
- Project Management Training - Understanding Project Management
- Sales and Marketing
- Body Language - Reading Body Language as a Sales Tool
- Building Relationships For Success in Sales
- Branding - Creating & Managing Your Corporate Brand
- Dynamite Sales Presentations
- Call Center Training - Sales & Customer Service
- Overcoming Objections to Nail the Sale
- Prospecting for Leads Like a Pro
- Selling Smarter
- Telemarketing
- Small Business Training for Enterpreneurs
- Supervisors and managers
- Advanced Writing Skills
- Budgets & Managing Money
- Conference and Event Management
- Delegation ( The Art of Delegating Effectively )
- Effective Planning and Scheduling
- Giving Effective Feedback
- Human Resources Training ( HR for the Non-HR Manager )
- Inventory Management ( The Nuts and Bolts )
- Leadership Skills for Supervisors ( Communication, Coaching, and Conflict )
- Business Leadership ( Becoming Management Material )
- Managing Across Cultures
- Managing Difficult Conversations
- Managing the Virtual Workplace
- Meeting Management ( The Art of Making Meeting Work )
- Motivation Training ( Motivating Your Workforce )
- Negtiating for Results
- The ABC's of Supervising Others
- Tough Topics ( Talking to Employees about Personal Hygiene )
- Team Building ( Developing High Performance Teams )
- The Professional Supervisor
- Train the Trainer
- Workplace Essentials
- Bullying in the Workplace
- Business Ethics For the Office
- Disability Awareness ( Working with People with Disabilities )
- Diversity Training (Celebrating Diversity in the Workplace )
- Employee Accountability
- Encouraging Sustainability and Social Responsibility in Business
- High Reliability Organizations
- Knowledge Management
- Lean Process Improvement
- Purchasing and Procurement Basics
- Workplace Ergonomics ( Injury Prevention Through Ergonomics )
- Workplace Harassment ( What it is & What to do About it )
- Workplace Wellness
- Workplace Violence ( How to manage Anger and Violence in the Workplace )
- Nutrition & Health
- Perfumery Foundation Course
- Business English
- Career Development
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Board Certifications
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Certification
- Certified Practical Trainer
- Certified Marketing & Sales Expert CMSE
- Certified Customer Service Professional, CCSP
- Certified Mental Health Expert CMHE
- Certified Planner & Scheduler, CPS
- Certified Risk Assessment Expert CRAE
- Certified Six Sigma Specialist CSSS
- Certified Strategic Planning Expert CSP
- Certified Supervisor Professional
- Certified Supply Chain Officer, CSCO
- Certified Training Expert CTE
- Certified Human Resource Expert
- Skin Care Expert Level- 1
- Certified Educational Principal, CEP
- Certified Professional Teacher, CPT
- Certified Teacher for Early Childhood, CTEC
- Certified Teacher for Special Needs, CTSN
- International Training Driving License - (ITDL)
- Certified Project Manager Professional, CPMP
- Certified Entrepreneur Professional,CEP
- Certified Teacher Practitioner, CTP
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Diploma
- Accounting Skills For New Supervisors
- Change Management ( Change & How to Deal With It )
- Coaching And Mentoring
- Crisis Management
- CRM An Introduction to Customer Relationship Management
- Customer Service
- E-Commerce Management
- Global Business Strategies
- Logistics and Supply Chain Management
- Marketing and Sales
- Marketing for Small Businesses
- Marketing with Social Media
- Risk Management
- Strategic Planning
- Digital Marketing Professional Diploma
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Certification
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