Business Etiquette • Gaining That Extra Edge

If you’ve ever had an awkward moment where:

- You aren’t sure which fork to use,

- You don’t know which side plate is yours,

- You’ve ever had to make small talk with a Very Important Person and been lost for words…

 Then you know just how agonizing such moments can be. Even worse (and what can be even more damaging to your career) are the social gaffes you aren’t even aware you make. This one-day workshop will help you handle most of those socially difficult moments

What Will Students Learn?

Effective networking, including making introductions, shaking hands, and using business cards appropriately

How to dress appropriately for every business occasion

How to feel comfortable when dining in business and formal situations

How to feel more confident of your business communication in every situation

- That extra edge that establishes trust and credibility

What Topics are Covered?

Business etiquette basics

The handshake

Business card etiquette

- The skill of making small talk

Do you remember names?

Making that great first impression

Dress for success

Business dining

- E-mail and telephone etiquette