Communication Strategies

Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable.


A major goal of this two-day workshop is to help you understand the impact your communication skills have on other people. You will also explore how improving these skills can make it easier for you to get along in the workplace, and in life.

What Will Students Learn?

Identify common communication problems that may be holding you back

Develop skills to ask questions that give you information you need

Learn what your non-verbal messages are telling others

Develop skills in listening actively and empathetically to others

Enhance your ability to handle difficult situations

- Deal with situations assertively

What Topics are Covered?

Creating positive relationships

Growing our self-awareness

Communication basics and barriers

Asking questions and listening skills

Body language

Communication styles

Creating a positive self-image

Frame of reference

Techniques for the workplace

- Assertiveness