Hiring for Success ( Behavioral Interviewing Techniques )

    Interviewing sounds easy enough: you arrange for a conversation between you and potential candidates, and then select the best person for a particular position. But what if you could refine the process in such a way that you were confident that you are selecting the right person? How do you separate the good from the great, when they have similar work experience and strengths to offer? This two-day workshop will give you the skills and tools to hire successful candidates.

What Will Students Learn?

How to recognize the costs incurred by an organization when a wrong hiring decision is made

Ways to develop a fair and consistent interviewing process for selecting employees

How to prepare better job advertisements and use a variety of markets

How to develop a job analysis and position profile

How to use traditional, behavioral, achievement oriented, holistic, and situational (critical incident) interview questions

Communication skills that are essential for a skilled recruiter

How to effectively interview difficult applicants

Ways to check references more effectively

• Basic employment and human rights laws that can affect the hiring process

What Topics are Covered?

History of the interviewing process

The recruitment and selection process

Cost analysis

Job analysis and position profiles

Finding candidates and advertising guidelines

Screening resumes and performance assessments

Problems recruiters face and interviewing barriers

Non-verbal communication and types of questions

Traditional vs. behavioral interviews

The critical incident technique

Difficult applicants

Interview preparation and format

Scoring responses and checking references

• Human rights