Facilitation Skills

    How can you facilitate, rather than control, group decision-making and team interaction? With no formal training, people may find it difficult to make the transition from instructors or managers to facilitators. This two-day workshop has been created to make core facilitation skills better understood and readily available for your organization. It represents materials and ideas that have been tested and refined over twenty years of active facilitation in all types of settings. 

What Will Students Learn?

How to distinguish facilitation from instruction and training

How to identify the competencies linked to effective small group facilitation

The difference between content and process

The stages of team development and ways to help teams through each stage

Common process tools to make meetings easier and more productive

What Topics are Covered?

Defining your role and how facilitators work

Establishing ground rules

Content and process

Types of thinking

Dealing with controversial issues and divergent perspectives

Communication skills

Listening for common ground

Common facilitation techniques

Giving effective feedback

The language of facilitation

Dealing with difficult dynamics

Building sustainable agreements

Stages of team development

•  Analysis tools