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    Have you ever been in a workplace situation where a supervisor has made a decision that you didn’t agree with? Did you wish that you could ask someone else what they thought of the decision; whether they would have done the same thing? The peer review process offers employees just that chance, using a formalized procedure to ask, consider, and resolve just these sorts of questions. This one-day workshop will teach you everything you need to know about employee dispute resolution through mediation

What Will Students Learn?

• What the peer review process is

• A process for employees to file grievances and for management to respond

• How to choose a facilitator and panel

• What is involved in the hearing process, from preliminary meetings to the hearing, and the decision process

• What responsibilities and powers a panel should have

• How to apply professional questioning and probing techniques

• Why peer review panels fail and how to avoid those pitfalls

What Topics are Covered?

• What is peer review?

• Initiating the process

• The peer review panel

• Asking questions

• The peer review process

• Panel walk through

• Why does the process fail?

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